Returns & Refunds Policy

Returns & Refunds Policy

1. Right of Return

At Brevara, we want you to be satisfied with your purchase.
You have the right to return a product within 14 days of receiving your order, in accordance with consumer protection laws.


2. Conditions for Returns

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be returned in its original packaging

  • Proof of purchase is required

Returned items that show signs of use, damage, or improper handling may not be eligible for a full refund.


3. Return Reasons and Costs

Faulty, Damaged, or Incorrect Items

If the item is defective, damaged, or incorrect:

  • We will cover the return shipping costs

  • You may choose a replacement or a full refund

Change of Mind

If you return an item because you changed your mind:

  • Return shipping costs may be your responsibility

  • The original shipping cost is non-refundable


4. Refund Process

Once we receive and inspect the returned item:

  • Refunds will be processed using the original payment method

  • Refunds are typically issued within 14 days after approval

We reserve the right to reduce the refund amount if the product value has been diminished due to handling beyond what is necessary to inspect the item.


5. Non-Returnable Items

Returns are not accepted for:

  • Items damaged due to misuse or improper installation

  • Items returned after the 14-day return period


6. How to Request a Return

To start a return, please contact us at:
📧 brevaraofficial@gmail.com

Include:

  • Order number

  • Reason for return

  • Photos (if the item is damaged or defective)