Returns & Refunds Policy
Returns & Refunds Policy
1. Right of Return
At Brevara, we want you to be satisfied with your purchase.
You have the right to return a product within 14 days of receiving your order, in accordance with consumer protection laws.
2. Conditions for Returns
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be returned in its original packaging
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Proof of purchase is required
Returned items that show signs of use, damage, or improper handling may not be eligible for a full refund.
3. Return Reasons and Costs
Faulty, Damaged, or Incorrect Items
If the item is defective, damaged, or incorrect:
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We will cover the return shipping costs
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You may choose a replacement or a full refund
Change of Mind
If you return an item because you changed your mind:
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Return shipping costs may be your responsibility
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The original shipping cost is non-refundable
4. Refund Process
Once we receive and inspect the returned item:
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Refunds will be processed using the original payment method
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Refunds are typically issued within 14 days after approval
We reserve the right to reduce the refund amount if the product value has been diminished due to handling beyond what is necessary to inspect the item.
5. Non-Returnable Items
Returns are not accepted for:
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Items damaged due to misuse or improper installation
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Items returned after the 14-day return period
6. How to Request a Return
To start a return, please contact us at:
📧 brevaraofficial@gmail.com
Include:
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Order number
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Reason for return
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Photos (if the item is damaged or defective)